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Geek Ph.D (Professors of Hardware Devices)

Status: Tell Us More
by on ‎11-05-2015 12:49 PM

It seems like new products are coming out every 6 months instead of every year or two years. With Senior Citizen customers (55+) coming into Best Buy's to tech illiterate customers, I think it would be wise to have Workshop classes like Apple and Windows at a basic level for free, storewide. As an entrepreneurship student and as a Best Buy employee, I know we have advanced classes ranging from $25-$70 at select stores.

 

My idea is to make this a run-off of Geek Squad by calling it Geek Ph.D. (Professors of Hardware Devices) With Ph.D. classes, customers can go from beginners (Freshman) to Ph.D.s with the more they learn from their professors (Geek Squad Intructors). I'm looking to finance, partner up, market and sell this idea to corporate, because I have called 10 stores that show they have workshops but never offer them to customers. I'm confident that the struggle is real when it comes to comprehending technology and I would like to see Best Buy do classes like:

 

DSLR training, Windows 10 or OSX training, Free 1-hour sessions that become paid full sessions, Cell phone/tablet training, and Connected Home Training.

 

We already have Windows, Samsung and Apple as store-within-a-store but ideally, I'd like to combine those vendors in segregations throughout stores. It's a win-win situation where the customers learn and Best Buy profits from new emerging technology. If anyone else has had this similar idea on this blog or would like to give some feedback, hit me up. Thanks!

Status: Tell Us More

Would anyone else like to see this idea implemented? Make sure you vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-05-2015 01:43 PM
Status changed to: Tell Us More

Would anyone else like to see this idea implemented? Make sure you vote for an idea if you like it.

by Valued Expert
on ‎11-07-2015 10:55 PM

Great idea. When I worked at Circuit City in the 90's after a few requests from customers we approached our manager and held impromptu computer education classes on a week night.  Our first class was showing customers how to take a computer out of the box and set it up with a printer.  It was very well received.

 

However, what is very important for this type  of thing is many people are inappropiate to teach such a thing.  Meaning they have no idea how to talk to people that know nothing at a level at which they can understand.

 

 

by
on ‎11-19-2015 02:33 PM
You can't sell this idea to corporate as a Best Buy employee because your idea is their property Smiley Wink
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