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GCU Alerts

Status: Tell Us More
by on ‎08-07-2014 02:44 PM

I can't tell you how many times I've found out about a specail edition release only AFTER it's sold out. The most recent is the Destiny Ghost Edition. How about an alert for GCU members that not only tells you when new games are announced but also as soon as Special Edition versions are available? As far as I know, no one else is doing this.

Status: Tell Us More
I really like this idea! Should the alerts come as emails or texts? I could see problems with members changing their email address or phone number, not telling us, and then being upset that they didn't get the alerts. Does anyone else have any thoughts on this idea? Make sure you vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎08-07-2014 03:19 PM
Status changed to: Tell Us More
I really like this idea! Should the alerts come as emails or texts? I could see problems with members changing their email address or phone number, not telling us, and then being upset that they didn't get the alerts. Does anyone else have any thoughts on this idea? Make sure you vote for an idea if you like it.
by
on ‎08-07-2014 03:27 PM

If it's a GCU perk, you can pretty much bet on 100% accurate contact info. Besides, I really can't see anyone being upset that they weren't told about something if their contact info wasn't up to date anyway. I like having the option of text alerts and email alerts; user's choice of one or both.  Users can choose which alerts to subscribe to: Mew release alerts, special edition announcements, limited quantity alerts, bundle alerts.

by
on ‎08-07-2014 09:33 PM
Allow the customers to choose email, text o r both & update thru mybb GCU FIRST.
by
on ‎08-08-2014 08:03 AM

GREAT idea sfoosball, I am glad I directed you to the ideax.

by
on ‎08-31-2014 10:30 PM

This is a great idea since it's hard to find some special editions because they get listed later than other retailers and you run the risk of missing out if you don't check daily.

 

I agree with enuf that it should be up to the customer to select the method they want to be contacted (and that would leave them responsible for keeping their information up to date although I'd guess it will be directed to their My Best Buy account info).

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