Add Product

Search Results:

    By submitting an idea to IdeaX, you agree to our Terms & Conditions.    
0 Votes

Free delivery and installation of appliances and electronics for veterans and the elderly

Status: Acknowledged
by on ‎05-13-2019 08:59 AM

A barrier of purchase for the elderly and some veterans is the inability to lug heavy appliances and electronics to their household. If the product makes it to their home, they also might find it difficult to install the product. Currently, Best Buy offers free delivery of products over $399, but this cap should be lifted. If it was made abundantly clear that every product was within grasp for everyone, sales of these high-ticket items would increase. The elderly and some veterans would not feel deterred when purchasing an item that may seem intimidating to setup in home.

Status: Acknowledged

Thanks for the feedback.

Comments
by Emerging Expert
on ‎05-17-2019 12:01 PM

The idea has merit but the $399 cap makes sense.

 

Free deliver only means free deliver to the end user.  Delivery is still a servcie that is paid for by the company.  Products under $399 have less profit and free delievery could easily make the sale of that product a loss. 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-02-2019 12:42 PM
Status changed to: Acknowledged

Thanks for the feedback.

Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. Due to high incoming post volume, Home Theater/Appliance delivery/repair responses are currently 6-7 days. Please review floated posts and solutions posted, as this may assist you in answering your concerns. For more immediate assistance, please contact us at (888) 237-8289. We do not have any information as to when more PS5 or Xbox Series X/S consoles will be available.
Top Kudoed Authors
Labels