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Forum/Site/Q&A suggestion

Status: Tell Us More
by Valued Contributor on ‎09-13-2013 09:00 AM

I'm the type of person if I am going to buy something I want to be able to talk to the company if needed. There are a couple of different ideas I have. 

 

1) Maybe on the forums there could be like different "company" boards. I.e.. In the technology/computer one there could be a sub board solely for IBUYPOWEr, Cyberpowerpc, and etc. There would be a vendor affiliate who would overlook that board and answer questions as needed for pre-sales, customizations, and etc. 

 

2) On the actual product itself on the BB website there should be a "private message this vendor" and a "go to this vendor forum board" button. 

 

Currently, from what I have noticed there is a Q&A type of thing on ONLY the larger brands such as Dell, Toshiba, HP. My question now is, WHY? Why don't Cybertron, Cyberpowerpc, and etc have these options? Why don't non electronic brands have these options? And etc. 

 

I say just get rid of the Q&A and move all the questions to the respective boards. This way it gets IdeaX and the forums more advertised as well!

 

 

Status: Tell Us More
Both very valid ideas, and I do know we have had vendor representatives on this forum in the past answering questions for our customers. Would anyone else have anything to add to this idea? Remember to vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎09-13-2013 12:15 PM
Status changed to: Tell Us More
Both very valid ideas, and I do know we have had vendor representatives on this forum in the past answering questions for our customers. Would anyone else have anything to add to this idea? Remember to vote for an idea if you like it.
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