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Expand 10% Back in Rewards Promotion

Status: Tell Us More
by on ‎05-31-2015 02:50 AM

I would like to start this rant by acknowledging that Best Buy does not have to offer a rewards program and I appreciate the fact that they do, but they have all but removed all of the value out of the rewards program over the years. Before MyBestBuy, you would receive 2% back for top spenders (this has now been reduced down to 1.25% back in rewards); 60-day returns and price matches (this has now been reduced to 45 days); and you had other perks like a free home theater consultation or calibration, online backup and even rewards members only event nights. Most of the latter have been discontinued or are non-existent. Yet the amount you have to spend to be in the top tier increased $1,000/year.

 

Best Buy could really add some value to the top tier of the rewards program by making the 10% back in rewards promotion an everyday promotion for Elite Plus members purchases totaling $599 and up on a My Best Buy credit card or 5% back for any other form of payment with non-credit rewards account.  In my experience working for Best Buy a few years ago, these kind of promotions would spark a lot of people to impulse buy and it also indirectly is a way for Best Buy to compete with places like the Army & Air Force Exchange where customers don't pay taxes (which is equivalent to a 8-9% savings in my state) or even Employee Purchase Programs offered thru various manufacturer's directly to certain employers. It also led to increased attachments because people will spend more if they know they're going to get more back in return (that's the whole value prompt in financing in the first place if you're just going to pay it off). 

 

Status: Tell Us More

We're always looking for new, better, and more exciting ways to reward our customers. Who else would like to see enhanced benefits such as these for My Best Buy Elite Plus members?

 

Remember to vote for an idea if you like it!

Comments
by Social Media Specialist Social Media Specialist
on ‎06-04-2015 09:36 AM
Status changed to: Tell Us More

We're always looking for new, better, and more exciting ways to reward our customers. Who else would like to see enhanced benefits such as these for My Best Buy Elite Plus members?

 

Remember to vote for an idea if you like it!

by Valued Contributor
on ‎06-05-2015 11:57 AM

 I can agree with this wholeheartedly. I have i(guiltily) impulsed bought more than once at BestBuy due to the rewards but now it isn't really worth it for me. I.e. I could get points for buying a 70 inch like I did back in 2013 and still finance now you can't do that. I haven't bought a big screen since for that pure reason. You know not all of us just happen to have $5,000 on us at all times. Smiley Happy 

by
on ‎07-09-2015 11:25 PM
I'm an Elite Plus Member as well and other cards I have are making it more attractive to use their financing than to use my BBY Credit Card for points. I usually end up spending at least 2-3 times the face value of the reward certificates I earn. I remember Elite and Elite Plus nights and seeing Elite/Elite Plus get access to Black Friday prices earlier than the rest. I do not get ANY notifications at all, even with the correct mailing address. With Amazon's Prime Day coming up, BBY needs to have a response to that. Please make it more attractive to use BBY's credit card and to actually shop there versus other retailers. Amazon really beat the pants off every retailer in 2014 in virtually (no pun intended) every category. Please do not let it happen again.
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