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Editing reviews

Status: Acknowledged
by on ‎09-30-2020 12:05 PM

This obviously is not a new idea, BUT ... I really would like to see BB allow reviews to be edited.


I recently reviewed a Google Pixel 4a, and I since have learned that my one very minor complaint about the phone is something that easily is resolved by going to Settings. I sure wish I could add that to my review.

Status: Acknowledged

I hear you on this, but at this time we will not be allowing edits of reviews.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-01-2020 11:06 AM
Status changed to: Acknowledged

I hear you on this, but at this time we will not be allowing edits of reviews.

by Emerging Expert
on ‎10-06-2020 06:15 AM

Reviews should be based on your opinion at the time you are prompted to create the review and then write it.  Allowing people to come back and change their opinion is fraught with issues.


If it is a matter of making mistakes that may be embarrassing to the writer then you should write the review in a word processor and mull it over before pasting it into the review.


I am not an employee of Best Buy. All opinions and comments are my own


on ‎10-06-2020 01:32 PM

Well, bobberuchi, some thoughts about your (somewhat supercilious) comments:


1) I thought that these reviews were meant to help potential buyers. Allowing me to edit my review of the Pixel 4a might be a great help to other potential buyers--and to BB, since they'd be reading the review on the BB website and are just a scroll and click or two away from buying.


Amazon allows editing of reviews and doesn't seem to be fraught with issues due to editing. That ability to edit has been a great help to me as a potential buyer. It also has enabled me to give updates on products after I've had more experience with them. (I probably should have bought this phone from Amazon rather than BB, I guess. Same price. I bought from BB mainly because I give enough business to Amazon and thought BB could use some business. Really!)


2) This writer often does use a word processor for posting (and pasting) into sites where it's all too easy to inadvertently send off the post (FB Messenger is an example). That's not the case here, however, as an inadvertent post is not likely. Thanks for the advice anyway.

on ‎11-22-2020 04:51 PM

How is this still not a thing?  Pretty much any other online store allows you to edit your reviews.

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