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Early Access for Elite/Elite Plus - Black Friday 2020

Status: Acknowledged
by Louv68 on ‎11-23-2019 06:16 PM
Since BF 2019 was again disappointing for us Elite members, I want to know soon, not days before if next year Best Buy will be bringing back what Early Access used to be; a perk for those who earned it. I and others here gave up guaranteed perks, cash back and travel miles with other cc's and by purchasing at Best Buy, versus competitors. Very disappointing how instead of rewarding your loyal customers, you turn your back on us. I equate this with promos that reward first time buyers or subscribers with additional discounts that don't apply to existing members.
Status: Acknowledged

Thanks for the feedback. We would not be sharing our plans for any promotions for 2020.

Comments
by Whodeini
on ‎11-23-2019 10:01 PM

Here's a novel idea. Don't screw over elite members. The Black Friday early access is garbage this year. I have no reason to try for elite if this is what to expect. Whoever thought this was a good idea is going to have a bad week

by captainnemojr
on ‎11-24-2019 07:59 AM
I agree. I never received an email notification of when it was, but I was on the app yesterday. Before, the app was also updated to say early access for elite/elite plus, but not this year. Also, hardly anything worthwhile was available to purchase early compared to Black Friday like in years past like the video games. It was always nice to get the access to avoid the cluster/madhouse that is Black Friday, but it was a joke this year. I'll be shopping elsewhere I guess now. I also don't understand the point of BB Elite Plus membership. You get 15 extra days to return and a few more points, but that's it. Otherwise, you get the same early access as Elite. There are no events exclusive to BB Elite Plus, even though you spend more than 2X the money as Elite to qualify.
by bryansanders22
on ‎11-25-2019 02:34 PM

What was this atrocity? The Elite early access sales always started at Midnight the Monday before Black Friday and would last until cyber Monday will all access. What a load of crap I purposely waited on certain movies just for Black Friday. Being Elite or Elite Plus was a perk now I have to wait on movies? Whelp on to Amazon or Vudu I go for the movies I was waiting to spend hundreds on. Best Buy you get worst every year! Complete trash! 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-12-2019 03:52 PM
Status changed to: Acknowledged

Thanks for the feedback. We would not be sharing our plans for any promotions for 2020.

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