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Status: Acknowledged
by on ‎11-19-2012 11:53 AM

So many people would love to have A Cafe In the larger Best Buy Stores. I have seen many employees talk about this idea on this site. If so many people what this to happen let’s start a few in the most popular stores a.k.a. the big $ stores. There are a few ways to go about this. 1. Lease out a part of the store to a Starbucks or other café chain/ 3rd party. 2. Find out if a vendor our company is already doing business with has an established café we could put into our stores or 3. Start our own in store café from scratch with my help since I have a pastry arts degree and have worked in the food industry - hotel/restaurant /bakery. All baking would have to be done off premises or purchased threw a 3rd party bakery. The coffee we could sell could be a simple as a Keurig  Coffee setup since we already  do business with that vendor plus they have 100s of varieties’ of coffee, tea, hot chocolate etc.

This Idea would make  the store  a lot more revenue not only from the employees  but  also the customers  would shop longer too  give us a chance to sell them more products  & services  plus after a customer buys  a new laptop, phone, tablet etc.  They will have a place to go and have a coffee while they test out there new device and if they have any questions they can ask a GS agent that could poss. Up sell them.  Another great Idea is too show food channel or other food inspired shows on our big T.V.s so the customers will get hungry and by food and snacks from out café.  The name of best buys café should be called “THE BEST CAFÉ “.  A perfect name since we are the BEST!!


Status: Acknowledged
Thanks for all the input on this idea.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-19-2012 02:41 PM
Status changed to: Tell Us More
I like the title "The Best Cafe", and could see myself using this store-within-a-store when I visit a Best Buy store. Does anyone else have any thoughts on this? Remember to vote for an idea if you like it.
on ‎11-19-2012 05:02 PM

just make sure people can't take their drinks with them because I guarantee, guarantee, guarantee (did I say guarantee?) that at least once a day some dummy will spill their drink all over one of the display models of some product. If you make it so people cannot bring products into the cafe (movies and games) and not be able to take drinks out of the cafe then I don't see a problem.

on ‎11-20-2012 12:14 PM

I would really like to see a cafe in some Best Buy stores. It would make holiday shopping easier and it would be nice addition overall. I agree with the above comments, that beverages shouldn't be allowed near display models because someone could unintentionally spill their beverage on the displays.

on ‎11-23-2012 02:32 PM

I like this idea too.  Turn Best Buy into a high tech hangout!  While you have Starbucks for the Hipsters, teachers, poets, etc...  We can have Best Buy for all the gamers, tablet users, phone owners, etc...


I think the world needs more places to "hang out" besides the mall and Starbucks.  Somewhere to be able to sit, relax, enjoy the sites, and potentially buy something.

on ‎11-28-2012 07:06 PM

Worst idea ever.  Best Buy needs to focus on electronics, not coffee.  There is no reason to go buy a coffee at Best Buy except for the fact I'm in the store.  Otherwise I would go to the thousands of other options on every corner.



on ‎11-29-2012 01:31 PM

I already told you why this idea was stupid and laid out in great detail why it would not work. Best Buy does not need coffee sales in it's stores and they don't have the space for it. Every single Best Buy store is already in a location where there are such places within spitting distance and customers do not need to be carrying hot beverages around the store for employees to clean up.

on ‎12-02-2012 12:24 AM

As a long LOOONG time employee, I think the "Technology cafe of the future" is an idea who's time has LOOONG been overdue!  A "SWS" concept that would use products WE sell (the coffee makers, the coffee, the ovens, etc.) and let the customers pay for the fun!  Stores have a hard time controlling what customers bring in from other places (Starbucks, McDonald's, Dunkin Donuts, etc.) anyway, so why not make a little money doing it?  Make it fun, a destination again!  Hilight the latest in games and accessories, tablets, downloadable music and movies!  I've heard from a couple of t-managers that "cafes" were tested before...but WHERE?  This would be a great way to put some profit into those big-box spaces again!  BRING BACK THE FUN!!

on ‎12-04-2012 05:10 AM

Love the idea. Why not try it out. Maybe add a few tech books and others next to said cafe. I would spend time at a Best Buy cafe. Look at tech goodies and then have a cup of coffee, do some work away from home. Would be great opportunity. We could even sit a new standard, Drinks running around Best Buy is not a good idea, just simply make it a rule they don't, besides most people don't spend $5 on a beverage its the environment. Give them a large screen tv, xbox, computer, and ect. We display demo's why don't we let them use it. Buy it if you like it!!!  Customers will love it.  Dad always gave me a simple truth never put your eggs in one basket, this would be another basket.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎04-11-2014 03:04 PM
Status changed to: Acknowledged
Thanks for all the input on this idea.
on ‎04-19-2017 11:17 PM

The only downside I can see is that it takes away from the focus of Best Buy's core business, which is electronics.  Outside of that, as previously mentioned, there's a higher risk of damage to demo units and/or fixtures in the stores, most of which Best Buy doesn't own, as they're vendor-provided and it would make Best Buy much more trashy -- most of the stores here have carpet and I can already see the stains, etc.  That doesn't even include all the people with no home training that decide that they should just leave their cups or food wrappers, etc. wherever they're standing when they finish them. That means more labor is wasted at night because outside of stocking product and other closing duties , employees are having to play custodian as well (unless you hired more cleaners for the pre-owning crew).

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