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0 Votes

Drop iBuyPower

Status: Acknowledged
by BenOnstot on ‎05-13-2019 04:39 PM

Stop carrying iBuyPower as a gaming line when they have a less than 1.5 start rating on the BBB site and a proven track record of abusing their warranty system and parts replacement.

https://www.consumeraffairs.com/computers/ibuypower.html

When I was in your store last time you had multiple iBuyPower products and only one cyberpowerpc even though they have far more BBB ratings and are sitting at a 3.7 star rating. Your sales associate also knew next nothing about the cyberpowerpc other than that they "were a competitor" for iBuyPower and that he pushed me far more towards iBuyPower.

Status: Acknowledged

Thanks for the feedback.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-02-2019 12:40 PM
Status changed to: Acknowledged

Thanks for the feedback.

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