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Digital distribution

Status: Acknowledged
by on ‎08-26-2012 07:07 PM

Its a simple idea that countless other venders use, make your processing for digital media downloads faster! Steam, origin and others offer instant download of their products. I was absolutely appalled that it took over 24 hours to process my order on a digital download. Make it happen captain.

Status: Acknowledged
We are always looking at ways to better serve our customers, and I agree that the faster you receive a digital download the better. As Dval pointed out there could be a good reason why yours took over 24 hours to process, but I can promise you your voice has been heard on this.
Comments
by
on ‎08-27-2012 01:13 AM

Don't use digital downloads, but faster is always better.  Orders tend to take a little while due to fraud checks of online purchases.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎08-27-2012 01:17 PM
Status changed to: Acknowledged
We are always looking at ways to better serve our customers, and I agree that the faster you receive a digital download the better. As Dval pointed out there could be a good reason why yours took over 24 hours to process, but I can promise you your voice has been heard on this.
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