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Coherence on Apple / Mac fact tags.

Status: Acknowledged
by on ‎03-30-2019 01:46 PM

I noticed that the tags in the Apple area are kind of all over the place when it comes to specs and pricing.  Some tags list the pricing in order of highest to lowest price and others lowest to highest.  Some point out the processor as being Core i5 and others say Core i5 speed which causes a lot of confusion.  They also negate the speeds of the processors that are advertised on a lot of PCs and on iMacs negate to mention the Fusion Drive instead stating just capacity and hard drive. 


I feel the best avenue to fix this is to frame it in the mind of a customer -- so for processors 2.4 GHz Intel Core i5, for example.  For memory (because sometimes the speed of the RAM is a difference) 8GB 2133 MHz,  For hard drive SSD, HDD or Fusion. And it would be nice to see the graphic cards on there as well.  

Status: Acknowledged

Thanks for the suggestions.

by Emerging Expert
on ‎04-01-2019 07:16 AM

I have observed that there the same issue seems to extend across most of the brands Best Buy carries.


We had a discussion about it some time ago. I believe there was a similar IdeaX


The end result is that the company gets product information direct from the manufacturers and they really do not have tools or people in place to standardize things.


I first noticed it on a laptop I wanted to buy 6 or 7 years ago.  I picked 3 similar models and put them in compare.  Checked the box to only show differences.   Same exact thing you wrote.  it was the same  exact processor, but because it was typed in a little different it showed up as being different. 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎04-16-2019 01:46 PM
Status changed to: Acknowledged

Thanks for the suggestions.

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