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0 Votes

Bring back the weekly Ad on website

Status: Acknowledged
by on ‎10-07-2019 12:18 PM

Hi,

 

There are a couple of threads in the forums discussing the displeasure of Best Buy eliminating the weekly ad.  From what I can see every major competitor with brick and mortar operations has one.

 

Please check https://forums.bestbuy.com/t5/BestBuy-com/What-happened-to-weekly-ad/td-p/1307502 and I know there was another thread that I can't find.

 

But you trying to say it back Top Deals is very confusing.  Seems like two very different use cases.  I would love to see the study you did to show how this was costing you money....

 

Thanks for the consideration and hope to see it back soon!

 

 

Status: Acknowledged

We truly appreciate your thoughts on this. At this time, we will not be bringing this back.

Comments
by
on ‎10-20-2019 08:50 AM

Sunday's aren't the same without the ad.  Your deals pages is not good regardless of whether the add comes back.  Need something browsable...  Seems like every other "store" still has the ad.

by
on ‎11-07-2019 09:13 AM

Any update on this.  I just saw you're ealry Black Friday ad.  THAT is Horrible.  It is the most tedious thing to browse.  Who does your user testing on this stuff?  Do you use real customers??

by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-23-2019 05:38 PM
Status changed to: Acknowledged

We truly appreciate your thoughts on this. At this time, we will not be bringing this back.

by
on ‎11-23-2019 06:24 PM
Sadly they’ve taken what many folks want. Tough to quantify the impact but I know it has impacted my shopping at Best Buy. I hoped they would at least do Black Friday but instead we get a list. I can’t find a single store without an ad.
by
on ‎01-19-2020 08:34 AM

Please bring back the weekly ad.  I do not understand why you would get rid of such a valuable thing.  Just the digital copy is fine.  It would be a great email to receive each Sunday, the way that Target does.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-21-2020 11:22 AM
Status changed to: Acknowledged

Thanks for your thoughts on this. At this time, we would not be bringing back the weekly ad.

by
on ‎02-05-2020 12:48 AM

@hananjavaid the forums gain traction from one-upping an idea.  Here's a previous post about this. Maybe up-vote it to get things started.

 

https://forums.bestbuy.com/t5/Best-Buy-IdeaX/Bring-back-the-weekly-Ad-on-website/idi-p/1313965

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