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Better support in your iPhone app for Apple Wallet

Status: Tell Us More
by on ‎10-20-2015 01:47 PM

Please implement the ability to add my best buy rewards card into Apple Wallet. I like to keep all of my cards in one place on Apple's Wallet app. I can't imagine this is impossible to add. If you do a google search on this matter you will see that i am not the only one asking for this and i can't understand why this was never an obvious thing to implement in the app from the get go.

Status: Tell Us More

 Would anyone else like to see this? Make sure to vote for an idea if you like it.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-20-2015 04:50 PM
Status changed to: Tell Us More

 Would anyone else like to see this? Make sure to vote for an idea if you like it.

on ‎10-21-2015 08:19 AM
by Anonymous
on ‎12-08-2015 12:50 PM
Allan-BBY, I see in the iOS app store, the BB app now supports wallet. I can't figure out how to actually add my rewards card to Apple Wallet.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-10-2015 04:54 PM

@Anonymous; our mobile app does accept Apple Pay as a form of payment, but I don't believe a My Best Buy membership can be added to Apple Wallet.

by Anonymous
on ‎12-11-2015 06:00 AM
@allan-BBY, I love that I can use Apple Pay within the app, but the App Store indicates the app supports Apple Wallet. See the screen shot I capture:
on ‎12-11-2015 08:31 AM

This is the problem!!!!! The app claims it supports Apple Wallet but there is nothing within the app that interacts with Apple Wallet whatsoever. There is no option to add the best buy rewards card to the wallet. You have to open the best buy app and have someone scan the rewards card in that app, then switch to the wallet app to use your credit card for apple pay. Why should i need to switch from one app to the next while in line? I don't want to hold people up.


If you allow the ability to add the rewards card in the wallet app, then everything is in one place. Why this isn't just the obvious thing to do for the best buy app developers is baffling to me.

by Anonymous
on ‎12-12-2015 05:02 PM

@gcantrell82, I'm with ya. If retailers want my purchasing behavior via a rewards card then they should make it super easy for us to use it. I no longer want to walk around with a keychain full of tags or a wallet full of cards I might use one day.

on ‎12-19-2015 04:55 PM
@gcantrell82 I'm with you guys on this one I hate carrying a card around in my regular wallet I'd rather have it in apple wallet
on ‎12-28-2015 02:32 PM
When the BBY app claims to work with Wallet, it is referring to having access to the cards you have registered with Apple Pay. Those cards are in the Wallet app. It does not imply that it can add your rewards card to your passes. I would love to be able to add gift cards and my rewards card to Wallet without having to download third party apps. The way this is setup now forces you to see the current sales when you open the BBY app, but it's just inconvenient and it's easier to just give my number at the register and adds another step were you have to "confirm" your information on the signature pad. On top of signing for your protectiong plans, donating to Saint Jude's, selecting to apply for the charge card or not, if you already have the card then you have to select if you want to use it, and signing for the purchase itself if you did credit or putting your pin if you did debit. It's a bit of a process and adding this feature can make if a whole lot easier especially since a some digital rewards card can be held near the NFC reader instead of scanned. Of course that's up to BBY to either support or not.
by Anonymous
on ‎12-28-2015 03:07 PM

@Chrismerchan, I disagree with your assessment. There seems to be much confusion between the Apple Wallet app and Apple Pay.


The Wallet is just that; a digital wallet that allows you to store your rewards cards, gift cards, and credit cards on your phone so you don't need to have the plastic versions with you. While Apple Pay is related in that it utilizes the cards stored in the wallet to tender payments, they are separate things. When an app indicates to the App Store that it supports the Wallet, this means it allows its cards to be stored in the Wallet App. If you look up the Starbucks app, you can see how this works. I can store my rewards card for Starbucks in the Wallet App and use my phone and stored rewards card to pay by scanning the barcode. This is different from Apple Pay. If I wanted to pay for my coffee with my credit card, then I would use Apple Pay and tap my phone to their NFC reader.


Apple Pay requires the cooperation of the card issuing bank with Apple and then of course the hardware at the retailer. The Wallet app is simple and is merely a digital barcode the register can scan instead of my plastic card.

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