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Better quality 'Mobile Electronics' products

Status: Tell Us More
by on ‎09-29-2014 07:14 PM

After installing with Best Buy for about a year and a half now I have found myself multiple times watching clients walking away from Best Buy unable to get the product they want because we either do not carry it at all or it is not here for them to try out and listen to before they spend a couple thousand dollars. As everyone know, we are not commission based employees, but having a true passion for good sound quality and quality products, I can relate to customers that want products that produce better sound that what we carry. Many years ago when we carried Rockford Fosgate and such brands, mobile audio was at a high point. People could come into the store and see WHY they should invest more than $150 into a subwoofer and what that extra money is really doing for them. I can point out one product line that we carry on line but nobody has in store that I can truly speak to and that would be Alpine's Type-R line. I'm not sure if it was a department in corporate that decided we would not carry these products in store anymore, or if it was a situation with the companies that made the product. All i am saying is that carrying higher end product in store and making it available for purchase or to listen to would increase productivity for car audio and would make many more customers happy.

Status: Tell Us More

Would anyone else want to see us carry higher-end car audio components in our stores? Remember to vote for an idea if you like it.

on ‎09-30-2014 07:33 AM

I agree completely. The couple of BestBuy stores I have been in ( even the Magnolia one ) there aren't enough audio products of higher quality. If you can stock 70 inch-80 inch televisions you should also stop the high quality audio equipment. I understand space is a big issue at BestBuy but this could be a good selling point. I think one fo the reasons it was took down was not enough of the stores was getting high profits from them.


What I would suggest is to have the marketing team to do some demographic research and find out which stores are nearest to the business areas in larger cities and have those be the ones that supply those, while those further out don't carry them. They should also try to keep them a certain mileage apart.(easier said than done! )

by Senior Social Media Specialist Senior Social Media Specialist
on ‎09-30-2014 11:30 AM
Status changed to: Tell Us More

Would anyone else want to see us carry higher-end car audio components in our stores? Remember to vote for an idea if you like it.

on ‎10-01-2014 12:26 AM

That is an excellent idea. And on another note, it gets me so excited to see some positive movement on this idea within 24 hours and having someone from the corporate team even acknowlege it gives me such a more positive outlook on Best Buy as a whole. Thank you AWBrown and Allan-BBY.

by Valued Contributor
on ‎10-01-2014 11:08 AM

I walked into a store to look at soundbars and they were all laid out on the wall.  You can visually see the size and appearance if it fits your TV/room, but not plugged to hear the difference.


If you carry high-end stuff, it needs to be easy to showcase and demoed...


Some competitor stores have built a glass "soundroom" where all the speakers are laid out in a circle.  By pushing a few buttons, one can hear the the different brands and models, while seeing the prices on the wall with each button push.  I'm not saying EVERY store needs a sound room, but perhaps a few larger flagship stores in major centers can be tested to see if sales increase.


For audiophiles... they can appreciate the difference.  For seniors and MP3 lovers.... basic speakers with a subwoofer will be sufficient.


Love my YSP-2200.

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