Best Buy IdeaX

[#1]

One of my MCSAs had some ideas about how to improve bestbuy.com.  His name is Matthew {removed per forum guidelines} and his employee number is {removed per forum guidelines}.  His idea was that we should add a link that will give the customers a list of comparable items based on the specs of the item they were originally searching for.  He thinks this would help us find a solution for those customers who go online or call the store looking for a certain item, only to find out that is out of stock or unavailable for shipping.  In his opinion, the best place to put this link would be right under the add to cart link that is next to every item. 

[#2]

I like this, and I could certainly see it being useful to both our customers and employees. I should point out that no results will be perfect that are based on specs alone, but it would for sure be a starting point. Does anyone else have anything to add here? Remember to vote for an idea if you like it.

On a side note I would point out that this is a public forum, and you should not post employees last names or employee numbers.

[#3]

Although maybe not exactly the same, on each product page we do now show items other customers viewed that were similar to the one being looked. Thanks for the suggestion.