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Best Buy Supporting Apple Pay

Status: We Did It!
by on ‎09-12-2014 11:35 AM
Today I was informed that Best Buy will not support Apple Pay at its retail locations. I am disappointed with your decision to not take Apple Pay. Please reconsider this, as the people who will use Apple Pay are the customers that we need. (Younger tech-centric crowd) These are the people that are ready to start shopping locally to have things instantly instead of waiting on shipping from online retailers. Now they just have another excuse to not come to our stores. Even if we just got them to come in once to buy something and use Apple Pay, I believe that they would see the 'New Best Buy' and realize that we are a valuable resource for their future purchases.<br><br>Goal of this. Enable Apple Pay at Best Buy locations. It is just prolonging the enevitable, wireless payments.
Status: We Did It!

We will now be supporting Apple Pay. Currently we support it via our app, and later this year it should launch in our stores.

Comments
by
on ‎10-29-2014 10:53 AM

 


@Allan-BBY We as Best Buy already have the current hardware to accept NFC payments. At my particular store I know we have had NFC terminals for some time. All that has to be done is to turn back on the software to accept NFC. We are not asking you to completely replace the POS systems (although that would be great!), we just want you to accept the wireless payment choice of customer, not of the large corporations (CurrentC). We just want options, we dont want to be told which wireless payment system to use!  

by
on ‎10-29-2014 10:58 AM
http://9to5mac.com/2014/10/29/mcxs-currentc-the-infamous-apple-pay-competitor-says-its-already-been-... Wow before it even is available to the masses they have already been hacked.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-29-2014 11:35 AM

 @scotsrule08, are you stating our Point of Sale registers already have NFC capability? I have not heard this, nor have I seen any register with this capability. Are you a Best Buy employee?

by
on ‎10-29-2014 11:40 AM

@Allan-BBY 

 

Stores disable NFC

 

According to the article, Best Buy had NFC terminals (and disabled them) as of March of this year. I don't know if there have been any upgrades since then, but since stores are eventually going to require support for chip-and-pin, I would assume POS upgrades are imminent anyway?

by
on ‎10-29-2014 11:48 AM

@Allan-BBY Yes Best Buy Payment Signpads have NFC built in, but the feature was disabled. I am a Best Buy employee (store 176). When you try to use contactless payment (Google Wallet, Apple Pay, or Contactless Cards) it says something along the lines of not available at this time. Best Buy at one point had them turned on, but have since disabled the feature. ALL IT WOULD TAKE IS THE FLIP OF A SWITCH (software) to enable Apple Pay/Google Wallet at Best Buy. @eeinnc as far as the POS upgrades go they have promissed new POS registers for almost 3 years.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-29-2014 11:57 AM

@scotsrule08, I stand corrected. Interesting. It seems we were thinking ahead when we installed these. I still feel like we will not be committing to any of these payment types until there is a clear frontrunner and heavy adoption of a particular payment system.

by
on ‎10-29-2014 12:18 PM

These are companies that are part of the conglomerate behind CurrentC (MCX) clearly Best Buy is listed here. there is clearly a point that NFC should not be the only choice for customers, but that there should be options (debit,credit,NFC)

by
on ‎10-29-2014 01:57 PM

Here's a reason why you should accept Apple Pay 

 

http://www.engadget.com/2014/10/29/currentc-email-hack/

 

If the retailers backing the CurrentC mobile payment system hope to topple NFC-based technology like Apple Pay and Google Wallet, they may need to improve their safeguards for your data. CurrentC is now warning people in its beta program that "unauthorized third parties" (read: hackers) swiped some of their email addresses. While that appears to be the only information at risk, the loss isn't an auspicious sign for a service that's still months away from launch -- especially one that touts privacy and security as "top priorities." It's not clear who's responsible, either, although the platform's architect, the Merchant Customer Exchange, says that it's still investigating the breach. Whatever happened, it's safe to say that the incident underscores one of the main concerns of middleman-based payment systems like CurrentC. Handing sensitive info to in-between providers, no matter how careful they are, leaves you that much more vulnerable to theft.

by
on ‎10-29-2014 02:00 PM

Here's a reason you shoudl accept Apple Pay 

 

If the retailers backing the CurrentC mobile payment system hope to topple NFC-based technology like Apple Pay and Google Wallet, they may need to improve their safeguards for your data. CurrentC is now warning people in its beta program that "unauthorized third parties" (read: hackers) swiped some of their email addresses. While that appears to be the only information at risk, the loss isn't an auspicious sign for a service that's still months away from launch -- especially one that touts privacy and security as "top priorities." It's not clear who's responsible, either, although the platform's architect, the Merchant Customer Exchange, says that it's still investigating the breach. Whatever happened, it's safe to say that the incident underscores one of the main concerns of middleman-based payment systems like CurrentC. Handing sensitive info to in-between providers, no matter how careful they are, leaves you that much more vulnerable to theft.

by
on ‎10-29-2014 03:15 PM

Just to point out, each NFC technology does not need it's own system, so to say you are waiting to see which NFC payment wins makes no sense.  An NFC reader will read Apple Pay, Google Wallet, NFC cards, or any other type of NFC enabled payment system.  The reason Best Buy doesn't have these readers enabled, since they are already installed, is the same reason CVS and Rite AID turned theirs off, MCX 

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