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Best Buy GeekSquad/Black Tie website to check account/file claim etc?

Status: Acknowledged
by on ‎09-02-2012 08:27 PM

as the subject says, would be cool to have a  Best Buy GeekSquad/Black Tie website to check account/file claim etc =)

 

Status: Acknowledged
Believe it or not, we already do! To track the status of a repair, simply visit GeekSquad.com and click on the "Track Your Repair" link in the upper right-hand corner of the page. http://www.geeksquad.com/repair-status/ You can also check the status of your service plan coverage on GeekSquad.com. Simply click on the "Support Plans" link at the top of the page, then on the "Log In & Get Started" link on the following page. https://www.productassist.com/bestbuy/en.html International customers can also obtain support for their product covered by a service plan through our international support website: http://www.bbyintl.com/
Comments
by
on ‎09-04-2012 02:05 PM
Status changed to: Acknowledged
Believe it or not, we already do! To track the status of a repair, simply visit GeekSquad.com and click on the "Track Your Repair" link in the upper right-hand corner of the page. http://www.geeksquad.com/repair-status/ You can also check the status of your service plan coverage on GeekSquad.com. Simply click on the "Support Plans" link at the top of the page, then on the "Log In & Get Started" link on the following page. https://www.productassist.com/bestbuy/en.html International customers can also obtain support for their product covered by a service plan through our international support website: http://www.bbyintl.com/
by
on ‎09-05-2012 10:28 AM

What if there was a MY Best Buy. It would contain GeekSquad tab(to do the things that are mentioned above), RewardZone tab (for points and tracking) and Best Buy dot com itself (for wishlists, news, etc). It simplifies it for the customer and the IT team, because it wouldnt just be 3 separate websites, but possibly one website with easily changable tabs to check on all things at once.

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