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Ban Returns for puchases AFTER customer has been warned

Status: Acknowledged
by on ‎03-12-2013 09:55 AM

As it currently stands, it seems customers are being denied returns for purchases they made before they had any idea their returns may be denied.


In the interest of complete openness with the customer, if Best Buy wants to continue banning returns, they should at least allow returns for purchases made BEFORE the customers gets warned about return denials. Any purchases after a customer gets a warning would fall to the denial status. T


That would allow customers to make purchases knowing if it can be returned or not. And it would also allow Best Buy to still limit returns of some customers - all with no additional scanning  or work.


Status: Acknowledged
Thanks for sharing your thoughts!
on ‎03-12-2013 12:43 PM
Status changed to: Acknowledged
Thanks for sharing your thoughts!
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