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Allow searching customer reviews

Status: Tell Us More
by on ‎12-27-2013 01:44 AM

A feature that I've seen on NewEgg and Amazon that I find exteremly useful is searching of reviews.  When I'm looking for RAM or other computer components, as a Mac user, I can usually type in "Mac" or "MacBook" and see what types of experiences other people have had with that particular component but there's more of a universal use for this feature as well.  For instance, if you're reading a review and you want to know if an issue mentioned in the review is isolated or not, you could type that into the search field.  And sometimes it can even be a great way of finding troubleshooting tips.  Just a thought. 

Status: Tell Us More
I hear where you are coming from on this, and would be interested to hear if other customers would like to see this? You could use Ctrl F on a windows machine, or Command F on a Mac to search each page of reviews for a specific phrase or word. Remember to vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-27-2013 01:01 PM
Status changed to: Tell Us More
I hear where you are coming from on this, and would be interested to hear if other customers would like to see this? You could use Ctrl F on a windows machine, or Command F on a Mac to search each page of reviews for a specific phrase or word. Remember to vote for an idea if you like it.
by
on ‎01-07-2014 03:07 PM

Hello Allan, thanks for the suggestion for searching using keyboard shortcuts.  The only issue here is that BBY.com only shows so many reviews per page (unless I'm missing something)?   Once items get up past 200+ reviews though, this becomes impractical. 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-08-2014 12:13 PM

@gadgeteer, totally hear where you are coming from on this.

by
on ‎01-10-2014 07:39 AM

There could be an option that filters more reviews at once so it can be searched easier. 

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