Add Product

Search Results:

    By submitting an idea to IdeaX, you agree to our Terms & Conditions.    
0 Votes

Allow buyer to select shipper

Status: Tell Us More
by on ‎10-16-2021 11:45 AM - last edited on ‎10-16-2021 12:58 PM by Social Media Specialist Social Media Specialist

Hello,

For some reason, Best Buy has chosen to use On Trac as their shipping provider in my area. They are absolutely awful, so much so I will no longer be placing orders online even though I love Best Buy.

You can see their reviews at. {removed per forum guidelines}


As you can see, they are very poorly reviewed.

Please allow your customers to choose the shipper. I’d even pay extra to know it will be shipped by a provider who cares about getting thing to people on time.

Thx!

Status: Tell Us More

Hey, I can understand where you are coming from on this. My guess is that there are unknown reasons why we offer the shipping options we do. Would anyone else like to see us allow for the customer to choose who ships their order? Make sure to vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-16-2021 06:06 PM
Status changed to: Tell Us More

Hey, I can understand where you are coming from on this. My guess is that there are unknown reasons why we offer the shipping options we do. Would anyone else like to see us allow for the customer to choose who ships their order? Make sure to vote for an idea if you like it.

Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. Please review floated posts and solutions posted, as this may assist you in answering your concerns. For more immediate assistance, please contact us at (888) 237-8289. We do not have any information as to when more PS5 or Xbox Series X/S consoles will be available.
Top Kudoed Authors
Labels