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Addition if "Notify me when back in stock" and "Notify me when item launches" button for BestBuy.com

Status: Tell Us More
by crackmartin on ‎02-23-2019 02:12 PM
I would like to propose the idea of the addition of a "Notify me when back in stock" button, for sold out items on the Best Buy website. For example, most new apple products and laptops that release usually sell out pretty quick and it would be good for consumers who still want the product to receive an email notification from Best buy.com when the item is available for purchase again. Also, a "Notify me when item launches" button would be great too. It would allow customers who want to spend their money at Best Buy to know when a new upcoming product is available for purchase. It wouldn't cost much to add 2 new buttons on the Best Buy website in return for more sales.
Status: Tell Us More

I believe we have had a number of suggestions along these lines over the years. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

Comments
by StormJumper
on ‎02-23-2019 05:20 PM

This should've been implemented already as a notification options for items that are Sold Out and back in stock so buyers can quickly get the item they are waiting for. This isn't for Games that are Limitied or Collector's edition but just standard Games. To be able to get notified goes along way to keep customer coming back instead of jumping to Amazon because BestBuy doesn't have the game instock. Even Amazon online has a Notify Me by email options. 

by Emerging Expert
on ‎02-26-2019 08:39 AM

There actually was a notification set up in the system years ago. 

 

I believe they eventually did away with it because it caused more problems then it solved.

 

I believe a key example was on a high demand item they would only get (fake numbers here for example purposes) 100 of an item in stock and send out notice to 500 customers.  

 

300 of them try to but it right away and 200 people are mad because they did not get it and start complaining that Best Buy is participating in Bait & Switch. etc...

 

 

I would suggest saving the itme to your Save For Later location.  Making a bookmark to that location and simply checking it every so often. 

 

 

by Emerging Expert
on ‎02-26-2019 08:39 AM

There actually was a notification set up in the system years ago. 

 

I believe they eventually did away with it because it caused more problems then it solved.

 

I believe a key example was on a high demand item they would only get (fake numbers here for example purposes) 100 of an item in stock and send out notice to 500 customers.  

 

300 of them try to but it right away and 200 people are mad because they did not get it and start complaining that Best Buy is participating in Bait & Switch. etc...

 

 

I would suggest saving the itme to your Save For Later location.  Making a bookmark to that location and simply checking it every so often. 

 

 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-02-2019 03:27 PM
Status changed to: Tell Us More

I believe we have had a number of suggestions along these lines over the years. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-02-2019 03:44 PM
Status changed to: Tell Us More

I believe we have had a number of suggestions along these lines over the years. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

by sripugal
on ‎03-11-2019 03:52 PM

'Notify' feature is already implemented and is in use.  

This item on the day of posting is oos and has 'notify' enabled

 

https://www.bestbuy.com/site/dyson-airwrap-complete-styler-for-multiple-hair-types-and-styles-fuchsi...

 

Do post your comments on what you would like to see differently / improved?

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