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Add link to the website for previously purchased items

Status: We Did It!
by on ‎03-13-2012 01:21 PM

It would be helpful for customers, and potentially more profitable for Best Buy, if you could add a link to your website for previously purchased items.  This link would be for purchases that have a potential for upgrades or optional accessories. It would be useful for items such as computers, appliances or electronics especially.  The link would allow the customer to keep track of major purchases and to quickly  see all optional items for sale related to that item.  For example, if I buy a computer I could go to the link and have the option of purchasing upgrades items such as memory, harddrives, carrying cases to protect the computer, etc.  It could include expiration and history info of the purchased warranties (Geek Squad) and renewal options.

Status: We Did It!
With the integration of My Best Buy into BestBuy.com you can now see your orders from the past year in your My Best Buy tab on BestBuy.com. Under the My Best Buy tab you can also get product recommendations that are based on your past purchase history and recent activity.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-14-2012 01:31 PM
Status changed to: Tell Us More
This idea sounds like it has the potential to add value to our customers, and I would like to hear from other users what they think. I do know that all of a customer's purchases should be listed under their BestBuy.com account.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-25-2014 02:10 PM
Status changed to: We Did It!
With the integration of My Best Buy into BestBuy.com you can now see your orders from the past year in your My Best Buy tab on BestBuy.com. Under the My Best Buy tab you can also get product recommendations that are based on your past purchase history and recent activity.
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