I propose Geek Squad Services performed in the back of house of dungeon as I’ve heard it called - be made more visible to customers both frequenting the Geek Squad counter and browsing nearby in the store. The idea works in the same sense that “Open Kitchens” do for the restaurant industry. Customers feel more comfortable consuming what they understand and can see during creation or preparation. Putting something like windows or using monitors to display the hard work and skill geek squad agents are practicing would not only give customers a piece of mind, but also insight regarding the repair and open box certification process. I fully believe that a new open service center and style would boost both customer sales and retention. Possibly even drawing curious customers in who have little to no knowledge of Geek Squad and it’s services, work ethics, etc. I’m curious to hear if anyone else could see this working in Geek Squads favor. I appreciate the feed back!