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A feature to add gift card balances to our BestBuy.com accounts.

Status: Tell Us More
by on ‎09-20-2014 11:57 AM

I don't like how we have to retype our gift card number plus pin each time we want to use our gift cards for online purchases. Can you guys make a feature that will allow us to add our gift card balance like my best buy certificates automatically to our online purchases at checkout?

Status: Tell Us More

Overall I do like this idea. I am concerned about problems that might arise by situations where a customer has given a gift card associated with their account to someone else. Would anyone else like to see this idea put into place? Remember to vote for an idea if you like it.

Comments
by
on ‎09-20-2014 11:05 PM
Agreed
by
on ‎09-22-2014 07:40 AM

Agreed, I like this idea as well.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎09-22-2014 11:32 AM
Status changed to: Tell Us More

Overall I do like this idea. I am concerned about problems that might arise by situations where a customer has given a gift card associated with their account to someone else. Would anyone else like to see this idea put into place? Remember to vote for an idea if you like it.

by Valued Expert
on ‎09-22-2014 12:27 PM

I think the idea has merit.  However, I also see issues such as Allan implies.  And considering the number of issues talked about in the forums with BB losing points, and past sales not showing up etc...  It would probably cause more heartache for BB

 

What I do, if I happen to have a card I may us more than once, is I enter the card number into Word along with the PIN and when using it I simply copy paste.  

 

 

by
on ‎09-22-2014 01:17 PM

@Allan-BBY 

Once gift card balance has been transfer over to your bestbuy.com account, the gift card will have no balance, as if it was fully redeemed. Amazon offers the same feature, where customers can redeem gift cards into their account. Which allows for faster checkout, especially for those with multiple gift cards.

 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎09-22-2014 01:26 PM

@htz, That makes sense. I like it.

by
on ‎09-25-2014 01:36 AM

The problem this idea addresses is a special brand of laziness, but hey... so long as the gift card money doesn't expire or depreciate, I'm into it.

by
on ‎10-10-2014 06:44 AM

Even better, work such a function into the best buy app like the target app has. In that one, you can store all your gift cards right in the app, pull them up at the register(after entering your preset PIN number to verify the right person is using it), and a bar code is produced right on your phone for the cashier to scan when it is time to pay. You can also combine multiple gift cards into one bar code if you like to cover a bigger purchase. All of which reduces the hassle of managing a pile of gift cards and both target and best buy often have gift card with purchase offers, so this issue comes up quite a bit

by
on ‎10-14-2014 02:31 PM

Bump diggity, because I love using the Amazon gift card thing to store cards that I get without having to hold onto them.

by
on ‎07-26-2016 09:24 PM

@inky1600 Those types of apps are neat, but they already exist and already work with Best Buy cards.  

What people really want is the ability (like on Amazon) to just redeem a gift card they get right to their BB account balance (similar to the way rewardzone coupons are handled: they just exist under your account info until you choose to apply them to a purchase and you don't need to print them out or carry anything around), and use it whenever they'd like when making a purchase in store or online.  

That way you don't have to use an app, carry a gift card around, or even remember that you have a gift card because it'll apply to your next order automatically unless you choose not to.

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