11-29-2017 10:34 AM
12-01-2017 11:17 AM
Hi there, KellyIvanova,
Good question! While I hope there isn’t anything too seriously wrong with your purchase, I can understand needing the model number if you’re looking to purchase a replacement part. I’d be happy to help however possible.
Depending on the item, the model number may actually be found somewhere on the item itself (on the inside of its door, on the back of its battery cover, etc.). If you kept the manual, receipt, or original box though, it could also be printed there somewhere. Otherwise, I can attempt to locate the purchase in our system to see if I can find it for you. If you would like me to try, please send me a message with your name, phone number, email, date of purchase (the more exact, the better), and online order number (if applicable). You may do so by logging into the forum and clicking on the blue "Private Message" button included in my signature below.
I hope this helps,