03-25-2010 04:08 PM
This is without a doubt the worst oven I have ever owned. It doesn't bake correctly, it is convection, which has turned me against convection, but the worst part is the price I paid, plus the extremely poor customer service. I have called, emailed, etc they have offered no assistance. Do Not buy a Dacor product period.
03-27-2010 03:03 PM
If you have a MFG's warranty, BB and GS may be able to do the repairs for you and bill the MFG for the parts and labor. Have you tried calling 1-888-BESTBUY since your MFG is being so un-helpful?
04-06-2010 10:08 PM
Thanks for the suggestion, but I really like my repair people, and they felt sure I could at least get some consideration from Dacor on replacement parts, based on their experience with other manufactures, but nothing, so i can't see where BB service repair could help me.