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Posts: 1
Registered: ‎03-27-2015

my phoe

I jus got this HTC desire 510let my kids use it and when I got it back all the people look like ghost s do not know how to fix it
Posts: 5,528
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Registered: ‎01-21-2014

Re: my phoe

Hello redeye0007,

 

If it's just doing that when taking a picture, it could just be a settings issue. However, if you are finding the colors are completely distorted no matter what you are doing, it could be something like a hardware or accidental handling issue. 

 

Either way, I'd suggest bringing your phone to your local Geek Squad counter. They might have some further insights into what exactly is causing the problem you are reporting. From there, they should be able to explain the options that may be available to you at that time.

 

Thanks for posting,

Alexandra|Social Media Specialist | Best Buy® Corporate
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