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New Member
Posts: 1
Registered: ‎05-28-2016

interested in a refurb smart phone

BB definition of refurb say "like new state" Am I correct in thinking that means zero cosmetic blemishes?

Posts: 1,163
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Registered: ‎08-10-2015

Re: interested in a refurb smart phone

Greetings! 

 

Thank you for registering and participating on our community forum. 

 

I am happy to address your concerns. 

 

Depending on which refurbished item you are talking about, items labeled as "Certified Pre-Owned" are guaranteed to be fully functional and packaged with a charger and a data cable. Certified pre-owned phones have little to no cosmetic damage. Things such as scratches and such are buffed out so that cosmetic damage is not present. 

 

If you have further questions, let us know!

Crystal|Retired Social Media Specialist | Best Buy® Corporate
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