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Posts: 8,961
Topics: 83
Kudos: 315
Blog Posts: 47
Solutions: 360
Registered: ‎09-29-2008

Re: I phone X Preorder

Hey jdelacruz,

 

You can use a Best Buy gift card to pay the taxes that are due at the time of the purchase, but a carrier would not accept a Best Buy gift card as a form of payment to pay off the phone each month.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 46
Registered: ‎11-09-2014

Re: I phone X Preorder

What about if a customer chose to put down a down-payment at the time of purchase? Can he/she choose to pay the down-payment with BB gift card?
Posts: 8,961
Topics: 83
Kudos: 315
Blog Posts: 47
Solutions: 360
Registered: ‎09-29-2008

Re: iPhone X Pre-Order Experience

Hey joshuadmorrison,

 

I looked at your pre-order, and the reason no carrier is listed for you is the phone you ordered is a Universal model. A Universal iPhone can be activated onto service on any carrier in the U.S.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 8,961
Topics: 83
Kudos: 315
Blog Posts: 47
Solutions: 360
Registered: ‎09-29-2008

Re: iPhone X Pre-Order Experience

Hey Alef_Meem,

 

The Universal iPhones we sell will not work outside of the U.S.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 197
Registered: ‎10-26-2017

Re: iPhone X FAQ

I already explained that they will work if one inserts a Verizon SIM for initial activation. Please review the US Reseller Flex Policy to confirm this. Best Buy does not receive an “exclusive” version of the iPhone. It is the A1865 model with CDMA+GSM modem.
Posts: 8,961
Topics: 83
Kudos: 315
Blog Posts: 47
Solutions: 360
Registered: ‎09-29-2008

Re: I phone X Preorder


monisriz wrote:
What about if a customer chose to put down a down-payment at the time of purchase? Can he/she choose to pay the down-payment with BB gift card?

Hey monisriz,

 

Since downpayments are payments to the carrier they cannot be paid with a Best Buy gift card.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 12
Registered: ‎07-11-2014

Re: I phone X Preorder

Are we able to change our payment method? I used a virtual card and just found out the limit on the virtual card is $1000 daily. Is this possible? If not, then my pre-order will fail when Best Buy tries to charget the virtual card. 

New Member
Posts: 1
Registered: ‎10-27-2017

Re: iPhone X FAQ

When I ordered 2 iPhones X and chose to pick up in store, BestBuy says "ready for pick up by Fri, Nov 3. Please wait for confirmation email." Is that true or just an assumption? Does everyone has the same status with your preorder? BTW, if it's not on time, I will cancel my orders because I paid full price for the phones (include the ripoff @$200 for 2 phones). CRAZY BestBuy. 

Recognized Member
Posts: 197
Registered: ‎10-26-2017

Re: iPhone X FAQ

@leo90 I have the same status for in-store pickup. If you preordered in time, you should get it on November 3rd at the store.
Recognized Member
Posts: 197
Registered: ‎10-26-2017

Re: iPhone X FAQ

@memphissfinest I think you can by calling the support line, but they warn you it might cancel the order / change your position in “line”.