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New Member
Posts: 6
Registered: ‎09-18-2015

Re: iPhone 6s and 6s Plus FAQ

Just curious...why is it on .com some iPhone 6s are showing "Coming Soon" now instead of giving you the option to pre-order? For example the iPhone 6s Plus Silver 64GB ATT I pre-ordered on the 16th but now shows "Coming Soon". A few of the other options still show available for Pre-Order but a few dont. Like I said, curious on why some are not available for pre-order now. 

New Member
Posts: 6
Registered: ‎09-18-2015

Re: Iphone 6s plus pre-order

Hi Nate. I stressed the same thing brother! I was told pre-ordering no way guarantees (even though it says pick up on 9/25). Not sure why Best Buy can't determine availability like the carrier websites (maybe carriers only have that capability, I don't know). I guess Best Buy would rather be reactive instead of proactive. Any ways, CROSS YOUR FINGERS just like I am. You'll know by Thursday for sure if you'll be getting yours or not. They'll contact you via e-mail or by your phone #. You can also check your order status on their website.
New Member
Posts: 1
Registered: ‎09-22-2015

Regarding iPhone 6S Pre-order Status

Couldn't find a concrete answer to my question.

For this upcoming Friday's release of the iPhone 6S(September 25th), does our pre order need to say "Ready For Pick-up", or can we just go in and retrieve our order(while it says still processing) ?

Also, what time does best buy for iPhone releases?
Posts: 493
Topics: 24
Kudos: 17
Solutions: 13
Registered: ‎12-27-2013

Re: Regarding iPhone 6S Pre-order Status

You will need to wait until your pre-order says "Ready for Pickup" before coming to the store. As far as store opening, you'd want to check your local store's hours.

I am not a Best Buy employee and cannot issue any official responses or assist directly with any issue. Any opinions expressed in this post are those of the author and do not represent Best Buy Co., Inc., its subsidiaries, or employees. For immediate support, please call Best Buy at 1-888-237-8289 or Geek Squad at 1-800-433-5778.
Posts: 493
Topics: 24
Kudos: 17
Solutions: 13
Registered: ‎12-27-2013

Re: iPhone 6s and 6s Plus FAQ

Nate,

 

In response to your question about Coming Soon listed on our website, it is possible that we have exhausted the amount of pre-orders for that particular model. I'd ask you to continue to check our website as that may change at a later date.

I am not a Best Buy employee and cannot issue any official responses or assist directly with any issue. Any opinions expressed in this post are those of the author and do not represent Best Buy Co., Inc., its subsidiaries, or employees. For immediate support, please call Best Buy at 1-888-237-8289 or Geek Squad at 1-800-433-5778.
Member
Posts: 20
Registered: ‎06-14-2014

Re: iPhone 6s and 6s Plus FAQ

I wasnt the one to ask that question. Mine should be a post above that? Just confused with the mess

Posts: 11,525
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Registered: ‎09-29-2008

Re: iPhone 6s and 6s Plus FAQ

Hey bruistopher,

 

Being that the launch of these phones isn't until 9/25/2015, there really isn't much to share. I looked at your pre-order, and I show the status is it's pre-ordered. Your order looks fine to me.

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 11,525
Topics: 371
Kudos: 251
Blog Posts: 46
Solutions: 364
Registered: ‎09-29-2008

Re: Iphone 6s plus pre-order

Hey natep0212,

 

I believe I covered this in a previous post, but I'll add clarification here. It is accurate that we anticipate being able to fulfill all pre-orders on the date of release. It is also correct that unforeseen circumstances could cause us to not be able to fulfill all pre-orders on the date of release. There are many factors involved, which is why no pre-order is ever guaranteed to be provided to a customer on the date of release.

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 20
Registered: ‎06-14-2014

Re: iPhone 6s and 6s Plus FAQ

So regardless I should head to my beat buy at 8 Friday in case if they have another one in in place of one I ordered?
Posts: 11,525
Topics: 371
Kudos: 251
Blog Posts: 46
Solutions: 364
Registered: ‎09-29-2008

Re: iPhone 6s and 6s Plus FAQ

Hey ArthurM013,

 

My best guess would be that the models listed as coming soon have had pre-orders placed already in the amount of units we anticipate receiving from the manufacturer by the date of release.

Allan|Senior Social Media Specialist | Best Buy® Corporate
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