09-24-2015 10:24 AM
09-24-2015 10:26 AM
I bet based on when you preordered, they are changing the status of your order. So first come first serve basis. I preordered on the 16th so I wouldn't be surprised if I didn't get a call or email today or tomorrow. Even though the website isn't clear and can be misleading, its fair and common sense I suppose. I will just have to wait.
09-24-2015 10:33 AM
Hey mrlatindaddy,
I know we are running at least one promotion in conjunction with this launch, but I'm not sure if any info can be shared publicly prior to launch date. I would assume all promotions related to this launch are available in all of our stores. I have reached out to get details, and see what we can share prior to launch day.
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09-24-2015 10:34 AM
09-24-2015 10:36 AM
Allan I have appreciated your replies in the thread, but wonder why BB wouldn't want to share promotions before launch day? I would think certain promotions would sway more customers your way from the beginning. I know you don't specifically regarding the whys/whynots, but curious indeed.
09-24-2015 10:40 AM
Hello Allan,
How can I check the status of my iPhone 6s Plus preorder? I preordered mine in-store and got the email confirmation of the order, but it doesn't show up in my Best Buy Online purchase or order history. I'm Elite Plus so I can usually see all of my transactions. Can you help at all? Thanks!
09-24-2015 11:04 AM
Hey Jsteb63,
The trade-in promotion we are running right now is not specific to the iPhone, but it does read like it is only valid with new activations. I have reached out to get clarification from the mobile team, and once I hear back from them I will post back to this thread.
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09-24-2015 11:07 AM
Hey n4uk4mi,
We cannot guarantee any pre-orders placed with us will be fulfilled on launch date, but I haven't heard anything indicating that we haven't received enough inventory to fulfill all of our pre-orders. As with any popular item you just won't know for sure, no matter who you order from, until the date of launch.
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09-24-2015 11:10 AM
My thing is, if I dont receive an email by the end of the night is it safe to say I wont be getting one? Just curious how it works with preorders
09-24-2015 11:18 AM
Hey balkso,
I would not suggest going to your local store in the hopes that we have inventory beyond what is being held for pre-orders. I would anticipate that all inventory for these phones will be spoken for on launch date. With that said, if a store does have inventory for a specific model beyond its pre-orders they of course can sell them on a walk-in basis.
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