12-31-2014 01:36 AM
I'm interested in upgrading my mothers phone a birthday present through the Verizon Early Edge program, but from what I understand the old phone needs to be returned to verizon to participate in early edge. Do I need to turn in the old phone to Best Buy when I upgrade or can I send it to Verizon at a later date?
01-02-2015 09:09 AM
With all the ins and outs of how the Verizon Early edge program works, I would recommend speaking with one of our Best Buy Mobile experts at your local Best Buy store for the best information.
01-03-2015 12:03 PM
With Verizon Edge early upgrade option the phone does have to be turned into Verizon in good working condition, it cannot be cracked, have water damage and must be able to be turned on. You would have 14 days to ship it to Verizon but Best Buy will provide the shipping label.
Typically I reccomdend backing up the phone before you come in to either Google's or Apple's cloud back up services as there is no way to get the phone back once you ship it to transfer data. Don't forget your SD card if you have one inserted!