08-16-2015 01:32 PM
08-16-2015 04:50 PM
You will need to have the person who's name is on the account come in with you.
08-16-2015 06:05 PM
It depends on your carrier. Depending on who you're with (Verizon, AT&T), the account holder can make you an Authorized User/Account Manager. It's basically like a power of attorney, you're able to make changes to the account because the account holder said its okay for you to do so.
When upgrading, please make sure to have the phone number you wish to upgrade, billing ZIP code, last 4 of the Primary Account Holder's SSN #, and account password, if applicable.