11-21-2019 09:52 AM
I am an existing Verizon customer eligible for an upgrade. I am enrolled in one of their Unlimited Data plans. I'm looking to purchase the Galaxy S10 since it's currently $300 off for the 24-month payment plan. In the fine print, it says BB won't change my existing Verizon plan, but also later says that those of us upgrading to a 2-yr plan and have Unlimited Data plan (which is describing me) will be enrolled in Verizon 2GB plan for $30/month for that line. Can someone please clarify? I was just looking to replace my existing phone with the S10 and wanted to make sure my existing plan stays in tact. Thanks.
11-21-2019 10:01 AM
Also, along the same lines regarding whether or not any of my existing plan would change, the terms mention that an upgrade incurs a Monthly Line Access fee. The Unlimited plan does not charge a monthly line access fee so wanted to make sure upgrading through BB would not add one to my existing plan. Thanks.
11-22-2019 11:28 AM
Hey there, mnavarr982,
Thank you for visiting us again here on our community forums and writing to us about this promotion. I know how important it is to get the best deal possible when upgrade to a new phone. After doing some research I've been unable to find the exact promotion you were referring to. Can you please clarify where you saw this so I can take a closer look in to this for you?