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New Member
Posts: 2
Registered: ‎01-20-2019

Software Update

My phone is saying to turn my data saver off before downloading the new security update, and it's off, but still telling me that.
Posts: 877
Topics: 37
Kudos: 14
Solutions: 86
Registered: ‎10-19-2017

Re: Software Update

Hey Karene5!


We'd love to chat. Can you give us a call at (800) GEEK SQUAD which is (800) 433-5778?



Faith|Social Media Supervisor | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Valued Expert
Posts: 8,546
Registered: ‎02-25-2013

Re: Software Update

Turn off Data Saver

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More and then Settings.
  3. Under "Advanced," tap Data Saver.
  4. Turn off Data Saver.

You may need to restart after doing that. 

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New Member
Posts: 2
Registered: ‎01-20-2019

Re: Software Update

It is already off, that's the problem.