Add Product

Search

Search Results:

Android, iOS & Mobile Phones

Reply
Karene5
New Member
Karene5
Posts: 2
Registered: ‎01-20-2019

Software Update

‎01-20-2019 08:36 PM

My phone is saying to turn my data saver off before downloading the new security update, and it's off, but still telling me that.
Message 1 of 4 (1,522 Views)
Reply
0 Kudos
Faith-BBY
Posts: 319
Topics: 15
Kudos: 39
Solutions: 33
Registered: ‎10-19-2017

Re: Software Update

‎01-23-2019 10:18 AM

Hey Karene5!

 

We'd love to chat. Can you give us a call at (800) GEEK SQUAD which is (800) 433-5778?

 

 

Faith|Social Media Specialist | Best Buy® Corporate
  Give Kudos if you like this post or Accept as Solution if it answers your query!
 Private Message
Message 2 of 4 (1,466 Views)
Reply
0 Kudos
Emerging Expert
Emerging Expert
bobberuchi
Posts: 5,783
Registered: ‎02-25-2013

Re: Software Update

‎01-23-2019 12:18 PM

Turn off Data Saver

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More and then Settings.
  3. Under "Advanced," tap Data Saver.
  4. Turn off Data Saver.

You may need to restart after doing that. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Message 3 of 4 (1,459 Views)
Reply
0 Kudos
Karene5
New Member
Karene5
Posts: 2
Registered: ‎01-20-2019

Re: Software Update

‎01-28-2019 05:53 AM

It is already off, that's the problem.
Message 4 of 4 (1,401 Views)
Reply
0 Kudos