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New Member
Posts: 2
Registered: ‎01-20-2019

Software Update

My phone is saying to turn my data saver off before downloading the new security update, and it's off, but still telling me that.
Posts: 366
Topics: 15
Kudos: 48
Solutions: 51
Registered: ‎10-19-2017

Re: Software Update

Hey Karene5!

 

We'd love to chat. Can you give us a call at (800) GEEK SQUAD which is (800) 433-5778?

 

 

Faith|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Emerging Expert
Posts: 5,899
Registered: ‎02-25-2013

Re: Software Update

Turn off Data Saver

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More and then Settings.
  3. Under "Advanced," tap Data Saver.
  4. Turn off Data Saver.

You may need to restart after doing that. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 2
Registered: ‎01-20-2019

Re: Software Update

It is already off, that's the problem.