09-17-2019 06:20 AM
we are planning to buy at best buy 2 note 10+ phones.
we are tourist and going to be in the u.s for a bit more than a month
.our question is if something will go wrong with the phone in that period , that covered buy warranty, whom we must to contact ?
to one of the best buy stores, or some Samsung service center?
and will it be valid in all u.sa states?A ,
09-18-2019 08:32 AM
Best Buy offers a 14-day Return & Exchange Promise for cell phones. If you have a a problem with your new phone within that time frame you can visit a Best Buy store for assistance. We also offer Geek Squad Protection plans so the Geek Squad can provide support. If you don't purchase a Geek Squad Protection plan Samsung does offer a one year manufacturers warranty.
Please keep in mind that the products we sell are intended for use inside of the United States and we are unable to guarantee they will work in other countries.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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09-25-2019 04:14 AM