Jay it's not fully best buys fault they are waiting for Samsung to ship the phones but I feel that they need to communicate better with each other so best buy can give us a real date I just hope I have my new phone before April I deleted all my stuff off my s7 so of be ready for the s10 plus
Jay Happy early birthday and good luck with getting your phone it looks like I'm going to have to claim my galaxy buds on someone else's phone since they are so unsure
The buds offer has to be redeemed on a device with a whitelisted IMEI according to Samsung. Certain IMEIs were reserved for the promotion so you'll need an eligible device.
However, try to claim you've had yours replaced by insurance and it may work, though you'd have to have it manually changed through Samsung's customer service.
I ordered February 22nd and order status still says: Pickup Delay. However, I did notice my credit card was charged from bestbuy at midnight last night. Perhaps this means there has been some progress but I'm not sure.
Pre-ordered the device 1 month ago and nothing yet.. This has been a terrible experience so far and now contemplating cancelling my order and go with another vendor. It seems like bestbuy is not paying to much attention to this matter since I haven't been contacted by anyone to at least give an uptade on my order.
