03-12-2019 08:54 PM
Hi Faith! please can you help me?
Im from Brazil, and a friend bought me an unlocked Galaxy Note 8 on a Miami BestBuy, on Sept 2017.
He will be back next week(march 18th to 24th) to USA, but now to NYC, and I asked him to trade my unlocked Note 8 for a new Galaxy S10 Plus.
Will the trade in process be working on these dates? And as my Note 8 is unlocked, but, working 100% well, and in perfect conditions on screen and body, is it possible to the trade in value, be as the said on the website 550$?
What do I need to procide for him to bring you to trade in? all the accessories and box?
Thank you so much for the help!
03-12-2019 08:55 PM
or some other person could help me with these questions??
Thank you so much guys!
03-13-2019 04:18 AM
03-13-2019 05:06 AM
03-13-2019 08:53 AM
Welcome to the forum and thank you for your interest in our Samsung Galaxy S10 trade-in offer. While we would be unable to advise what offers may still be available while you are in New York, I can offer some insight on whether we would be able to accept your trade in. Per our Trade-In Program, we don't appear to accept unlocked Samsung Galaxy Note 8 devices, only Note 8 devices with Verizon, AT&T, or Sprint. I know this may not be the news you were hoping for, but hope it helps plan your trip accordingly.
|Tasha|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
03-13-2019 09:25 AM
Thank you tasha!!!
But in the website of bestbuy, in the galaxy´s S10 page... I saw this... and for me, it sais that my unlocked phone is up to $550
I took thi message below, from the website, in S10 page... could you help me??? Cause, reading it, appears for me, that my unlcked phone, is eligible to the trade in too...
Save up to $550 with trade-in offer:
*Valid in store only and on trade-in of a smartphone in good working condition. Must trade in eligible device and activate a Samsung Galaxy S10e, S10 or S10+. Trade-in offer does not apply to prepaid phones. $550 total trade-in value eligible with trade-in of a Samsung Galaxy Note8 or newer and other select phones. Upon trade-in of a valid phone, customer will receive a Best Buy gift card. Unlocked phones: Activation not required. Payment is by Best Buy gift card and coupon. Only one coupon per purchase and can only be used once. Taxes/surcharges due at time of purchase. Taxes applied to price of phone prior to the trade-in credit. Not all phones are eligible for trade in and trade-in value may vary. Customer must own trade-in device. Remaining Sprint Flex Lease payments will be due immediately at the time of trade-in. Condition, documentation and accessories may affect value. Excludes phones that are cracked or that lack power. Not available in all locations and some stores may have additional limitations. You are responsible for removing any data from your product before providing the product for evaluation. You will be required to agree to the terms & conditions. Best Buy reserves the right to refuse any trade-in or to limit quantities for any reason. Not compatible with other trade-in offers. No rainchecks. See a Blue Shirt or BestBuy.com/TradeIn for details.
03-13-2019 09:34 AM
03-13-2019 09:46 AM
03-13-2019 10:01 AM
03-13-2019 10:03 AM
I pre ordered a Samsung Galaxy s10 on March 2. I have not received any notifaction emails about the pre order and status updates. Each time that I have called all anyone can tell me is that they are calling people as pre orders are coming in. No one will tell me when next shipment dates are or when to expect the phone to come in. It is a little frustrating because I was expecting the phone to come in on release day. It's not a huge deal in the grand scheme of things, but a more concrete update would be nice.