02-27-2019 11:28 AM
You are welcome, Jehwoneee!
I am unsure of the stock of the Galaxy Buds but per the terms if the Gifts, in this case Galaxy Buds, are unavailable for any reason, Samsung, in its sole discretion, may choose to issue a Reward eCertificate in the approximate value of the Gift as a substitute. Reward eCertificates are valid only at www.Samsung.com or in the App for use toward an eligible purchase, valid through 9/1/19.
I recommend pairing directly with Samsung for more details.
02-27-2019 11:49 AM
02-27-2019 12:50 PM
Some stores may have additional stock outside of pre-ordered inventory on the day of launch. Quantities are usually limited on phones at release, so this is not a guarantee.
02-27-2019 06:59 PM
02-28-2019 10:39 AM
Could you clarify your question regarding the trade-in promotion? Are you wanting to apply to amount earned for trade-in toward the cost of the phone?
Online pre-orders do still qualify for the Samsung based Galaxy Buds promotion.
02-28-2019 10:49 AM
Is it possible to appy the trade in credit to an online pre order? I was told you couldn't do that and it has to be pre ordered in store to apply the trade in credit.
02-28-2019 11:03 AM - edited 02-28-2019 11:03 AM
It is not possible. Though, I am not sure what the intent of the question posed above is. The question I asked above is an attempt to understand jmkreno's question so I can provide an answer.
02-28-2019 11:09 AM
02-28-2019 11:19 AM
I pre-ordered on-line for store pickup. Why would the option to "pre-order online" advertise $650 savings if you couldn't use it to trade in? I understand if I did a straight home-delivery because there would be no option to trade my phone. I did the IN-STORE PICKUP OPTION for that reason as it said I had to do the trade in-store. Why didn't the store tell me I couldn't do this when I came in? I was there the next day after ordering. Will I be able to GO TO THE STORE WITH MY PRE-ORDER CONFIRMATION, TRADE IN MY GS9+, GET THE GIFT CARD, THEN COMPLETE THE TRANSACTION ON MY PHONE THAT DAY AS I HAVEN'T YET PAID FOR THE PHONE, only the tax.