03-02-2018 11:49 AM
03-02-2018 11:56 AM
Well no one is saying it's your fault or anything, yes, the promotion is confusing in many areas. But this one point about unlocked phones has been very clearly spelled out on the web site from day one. So a little bit unfair to say Best Buy somehow misleaded you with the offer, when the offer details were on the main S9 page the whole time.
03-02-2018 01:43 PM
I am planning on doing a "trade in" today of an S7 for $300 -- Since we are only preordering on 3/2 when do I turn in my phone? Can I use my phone until I get the S9 or I have to trade in right away?
03-02-2018 02:01 PM
03-02-2018 02:10 PM
Another stupid question---When preordering and setting up the trade-in today---Do I need to bring the S7 phone in to confirm or is that all done when picking up the S9?
This is for my wife, and if possible, I'd like to do the pre-order without her having to actually be there tonight with her phone....
03-02-2018 02:22 PM
03-02-2018 09:01 PM
Hello. I have two questions. I understand that I could get $350 gift card for trading-in an eligible device. If I may ask, can I use the $350 gift card towards the device installment to reduce my payments to my bill? (a 24 monthly installment with VERIZON specifically)
Also, can I pre-order online (store pickup option) and trade-in the old device later at the store once I pickup the new device?
03-02-2018 10:03 PM
Attemping to take advatage of the S9 deal but not able to add the insurance. I keep getting nay error that something went wrong. Any =one else experiencing this? If I'm unable to add, can I add it at a later time once I get the phone?