Update: Now my husbands phone came in but not mine. Called CS to ask about it since they were ordered the same time and they stated that were unable to give an update since the charge was on my husband's CC. Really?? I just want an update or status on this, other than "IN PROCESS".
Order from amazing the green one like I wanted 512gb. They just shipped it. So how is it amazing has them , yet best buy doesn't!! Waited 16 days to have it cancelled for amazing to mail it out and it'll be here the 16th?
Yeah I'm in the same vote. I don't wanna lose the $200 dollar gift cards for me and my wife. We order the S22 Ultra in green 256GB and S22 Ultra in white with 512GB. Still have no update when my local store is going to get it.
Why isn't Best Burn at least updating their customers? I pre-ordered as well and still haven't gotten a single update. I walked in last week and asked about it and they couldn't even give me an ETA when they'd come in. Nice way to treat your customers not to mention Elite members such as myself.
Sadly I did this twice. I really recommend if it not getting the 1tb to do amazon. They have 128'256,512gb in stock . They shipped mine last night. Say it'll be here tomorrow by 10 pm
@bobalay wrote: Why isn't Best Burn at least updating their customers? I pre-ordered as well and still haven't gotten a single update. I walked in last week and asked about it and they couldn't even give me an ETA when they'd come in. Nice way to treat your customers not to mention Elite members such as myself.
I don't know about you, but for myself clearly the only way they will learn is losing customers since they aren't actively doing anything to at least communicate with us. It'd be one thing if as soon as 2/25 rolled around they sent out info to everyone whose phone they didn't have explaining the situation....but it has been weeks and they still couldn't even be bothered enough to do that, so why give them any more buisness? After I spend my $200 gift card (assuming I get the phone soon enough that I don't cancel), best buy will be dead to me until I hear they are better.
Not sure if it played a role in the delay but mine that hasn't arrived yet is the 512g in Burgundy. My husband's was ready for pick yesterday. He got 512g in black.
