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New Member
Posts: 1
Registered: ‎12-12-2019
Accepted Solution

Restocking fee

Hello,

Will I be charged a restocking fee when returning unopened cell phone to the store (Unlocked Samsung A50)?

On My Orders - Return page it says "You MAY be charged ..." - what exactly does this mean?

Thank you!

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Emerging Expert
Posts: 7,366
Registered: ‎02-25-2013

Re: Restocking fee

Restocking fees:

Some items we sell (see below for the detailed list) have a restocking fee if returned by any customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.

ProductReturns feeCell phones (exclude prepaid phones), cellular tablets and cellular wearablesDrones, DSLR cameras and lenses, mirrorless cameras and lenses, leg and body recovery systems, premium camcorders, projectors, projector screens, and special-order products

$45

15% of item purchase price

There is no restocking fee if the product is unopened or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.

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