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New Member
Posts: 1
Registered: ‎05-04-2016

Refurbished iphone - new battery?

Hi,

When BB refurbishes an iphone prior to selling it as refurbished, do they put in a new battery?  Or would I be getting the used battery from the prior user?

Thanks.

Alex

Posts: 12,468
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Registered: ‎01-03-2013

Re: Refurbished iphone - new battery?

Hi Alex, 

Refurbished units should live up to manufacturer specifications. Should it be determined that a battery is in need of replacing during the refurbishing process, a replacement battery would be provided. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎09-24-2016

Re: Refurbished iphone - new battery?

I have the same question, but I would like just a skosh more clarity, please.  Smiley Happy

 

How does the refurbisher determine if the battery "is in need of replacing"?  Or, to get to the heart of my question: how safe is it to assume that a refurbished phone will have the exact same battery life as a brand new phone of that same model?

 

I'm very close to deciding to purchase a refurbished phone, but I would hate to get one that has the battery life of an older phone--that's my biggest concern.

 

Thanks!!!

Posts: 11,452
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Registered: ‎09-29-2008

Re: Refurbished iphone - new battery?

Hey LoriMack67,

 

I would not have the knowledge or the technical expertise to advise you exactly how the refurbisher determines if a phone's battery needs to be replaced or not. It's likely we have never been informed as to how refurbished phones are refurbished.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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