Android, iOS & Mobile Phones

[jrzeegirl]

i am considering purchasing my Teenager a refurbished iPhone for Christmas.   I was curious if anyone has done this through Best Buy from JemJem.  Has anyone purchased through them before?   Does Best Buy stand behind this product?   Can I get an extended warranty in a refurbished product?    Thank you.   

[bobberuchi]

Buying an iPhone for your teenager is a prety nice thing to do.

Buying products from the Marketplace can be a little different than buying from Best Buy.  I do not believe you can get a service plan on a phone you purchase from a 3rd party vendor.

Granted Best Buy has done a vetting process on the Marketplace sellers and they are all legitimate retailers.  But they are not Best Buy.  You purchase from them. 

It is not much different than purchasing from  a retailer that has their store in Amazon.  They are not Amazon but they sell via that channel.

[jrzeegirl]

Would you say it is safe say that since Best Buy "partnered" with them they are a reputable company?  

[bobberuchi]

I would say it is safe.  Best Buy makes sure each marketplace owner is legitimate.

However, keep in mind if you have issues I believe you will need to go through the marketplace owner and not Best Buy.

[Tasha-BBY Retired: Social Media Specialist]

Hi there jrzeegirl, 

Buying a refurbished iPhone for your teenager is quite generous of you! Per our Marketplace Promise, each Seller has been approved by Best Buy Marketplace and has a reputation of providing helpful, fair, and responsive customer service. However, please know that you would not be able to purchase a Geek Squad Protection plan for any devices purchased through Marketplace. 

I hope this information helps you in your purchasing decision! Please let us know if you have any other questions. 

Cheers!