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New Member
Posts: 5
Registered: ‎08-02-2010

Refurbished iPhone???

i am considering purchasing my Teenager a refurbished iPhone for Christmas.   I was curious if anyone has done this through Best Buy from JemJem.  Has anyone purchased through them before?   Does Best Buy stand behind this product?   Can I get an extended warranty in a refurbished product?    Thank you.   

Valued Expert
Posts: 8,280
Registered: ‎02-25-2013

Re: Refurbished iPhone???

Buying an iPhone for your teenager is a prety nice thing to do.

 

Buying products from the Marketplace can be a little different than buying from Best Buy.  I do not believe you can get a service plan on a phone you purchase from a 3rd party vendor.

 

Granted Best Buy has done a vetting process on the Marketplace sellers and they are all legitimate retailers.  But they are not Best Buy.  You purchase from them. 

 

It is not much different than purchasing from  a retailer that has their store in Amazon.  They are not Amazon but they sell via that channel.

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
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New Member
Posts: 5
Registered: ‎08-02-2010

Re: Refurbished iPhone???

Would you say it is safe say that since Best Buy "partnered" with them they are a reputable company?  

Valued Expert
Posts: 8,280
Registered: ‎02-25-2013

Re: Refurbished iPhone???

I would say it is safe.  Best Buy makes sure each marketplace owner is legitimate.

 

However, keep in mind if you have issues I believe you will need to go through the marketplace owner and not Best Buy.

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 12,468
Topics: 203
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Registered: ‎01-03-2013

Re: Refurbished iPhone???

Hi there jrzeegirl, 

 

Buying a refurbished iPhone for your teenager is quite generous of you! Per our Marketplace Promise, each Seller has been approved by Best Buy Marketplace and has a reputation of providing helpful, fair, and responsive customer service. However, please know that you would not be able to purchase a Geek Squad Protection plan for any devices purchased through Marketplace. 

I hope this information helps you in your purchasing decision! Please let us know if you have any other questions. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
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