11-27-2015 06:42 PM
i am considering purchasing my Teenager a refurbished iPhone for Christmas. I was curious if anyone has done this through Best Buy from JemJem. Has anyone purchased through them before? Does Best Buy stand behind this product? Can I get an extended warranty in a refurbished product? Thank you.
11-27-2015 08:09 PM
Buying an iPhone for your teenager is a prety nice thing to do.
Buying products from the Marketplace can be a little different than buying from Best Buy. I do not believe you can get a service plan on a phone you purchase from a 3rd party vendor.
Granted Best Buy has done a vetting process on the Marketplace sellers and they are all legitimate retailers. But they are not Best Buy. You purchase from them.
It is not much different than purchasing from a retailer that has their store in Amazon. They are not Amazon but they sell via that channel.
11-27-2015 10:17 PM
I would say it is safe. Best Buy makes sure each marketplace owner is legitimate.
However, keep in mind if you have issues I believe you will need to go through the marketplace owner and not Best Buy.
11-29-2015 11:37 AM
Hi there jrzeegirl,
Buying a refurbished iPhone for your teenager is quite generous of you! Per our Marketplace Promise, each Seller has been approved by Best Buy Marketplace and has a reputation of providing helpful, fair, and responsive customer service. However, please know that you would not be able to purchase a Geek Squad Protection plan for any devices purchased through Marketplace.
I hope this information helps you in your purchasing decision! Please let us know if you have any other questions.