Android, iOS & Mobile Phones

[Muffnn]

I would also like an answer. I ordered 22+ black 256gb May 1 and customer service keeps telling me a few days when I call. It's been 15 without a single update and I'm about to be phoneless soon. I'd like a date also please.

[AllisonS-BBY Social Media Specialist]

Hello, Muffnn.

Thank you for reaching out to us here on the Best Buy Forums.  I can certainly understand you looking for some support here, as I would be doing the same if my order has not been delivered.  I would be happy to look into this and see what I can find out for you.  To start, please send me a private message with your name, phone number, and email address.  You should be able to send me that message by using the blue button next to my signature.  I look forward to hearing from you!

Thanks, 

[bobberuchi]

This is a world wide thing going on with Samsung.  Every retailer is having issues. Forums all over the place are blowing up over it.

[Anonymous]

@Muffnn did you ever get your phone?

[Muffnn]

Yup! About a week or so ago. My issue wasn't with the fact that there were delays it was more so the fact regarding updates. It would have been great to know that phones are expected at certain time instead of 2 days before its shipped as in my situation I would have got a different phone due to the timeline. I just barely made it without being phoneless or having to get something else.

[Anonymous]

Ok great to hear.....I am in kind of the same boat, I have no issues with waiting, but rather being not informed or given the run-around has been extremely frustrating.  Thanks for the quick response