03-17-2022 12:32 AM
I have been on Tmobile for 15 years and never bought from Best Buy. I either bought phone off amazon or ebay.
Just giving history to say that I have never upgraded a phone. I am planning to buy a samsung galaxy phone here in Best Buy so had some questions that I'd appreciate answers to.
Thank you for the answers.
03-17-2022 08:52 AM
I strongly suggest backing up before doing any kind of transaction for upgrade or trade in. Google Drive and iCloud are your friends. Have never been on any kind of a post paid plan but back in the days of the old Metro PCS, some people had unlimited plans they did not want to let go of, so when their phone broke, they had to specifically buy a phone that supports the plan and if they upgraded to a newer phone, they would lose that plan immediately and forced onto a new one.
Before buying, I would go into the cell phone store you're looking and ask them. You can also ask them on Social Media as well as T Mobile and the other carriers are pretty responsive. Then you can come back to Best Buy and a Mobile Specialist in store can help you perform the upgrade.