03-27-2019 07:48 AM
03-27-2019 02:11 PM
I appreciate you taking the time to reach out to us regarding your multi adapter. I recommend you schedule a consultation with a local Geek Squad agent to see if we can help narrow down the cause of your connection issue by clicking the link here. If you are still within our Return & Exchange Promise, he may also want to contact your local store to discuss possible exchange options. If you have any other questions, please feel free to let me know. I will do all I can to help!
Thank you for posting!
|Deysha|Social Media Specialist | Best Buy® Corporate|
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